Learning is always the first step any engagement. Through observation, research and interviews with stakeholders we'll unpack the problem. 


Then it gets messy.

The process from research to insights that we can take action on is never linear, clean or comfortable. But it's the best part of the work. By making sense of the data we've gathered, we're able to solidify ideas that we can test through prototyping and user research.

[It’s the] luxury of being treated as if we’re the professionals, the problems solvers and working with people with the same problem. That is a gift.
— K., High School Science Teacher

How we'll get there

  • Strategic Planning
  • Stakeholder Interviews
  • Ethnographic Research
  • Video Storytelling
  • Brainstorm Facilitation
  • Concept Development
  • Prototyping and Feedback
  • Tracking and Measurement